Introduction

About Us

Xiliant was born to meet the customer needs. To do things differently and to give brands the voice they deserve when telling their story.

Xiliant exists to:

  • Build working partnerships with integrity and pride
  • Tell authentic stories with copy delivered on time
  • Be accountable to clients through agreed expectations
  • Deliver customer service as you would expect to receive it
  • Create unique, compelling copy that works

How we work

We work as partners with our clients. Building relationships centred on trust and excellent customer service, we have a face-to-face approach to meetings, and we deliver our projects on time in your voice.

We offer a free one hour in person consultation with all prospective clients we partner with. Our client relationships are important to us, and we tailor our services to meet your business needs. We don’t believe in upselling and if we don’t think a service is right for your business we will be honest with you.

Xiliant is a brand which seeks to build communities with the content it creates. We believe in reciprocity. As brand ambassadors we partner with clients and champion their business in our community, while also becoming active members of their community.

Words are our passion, and we believe that words should work for your brand. We don’t use AI to create our copy for the primary reason that AI cannot understand and capture the emotion of your business journey and brand. We choose our words to reflect your brand and we build your brand image with words in mind.

At Xiliant we tell brand stories in our own way – the Xiliant Way. Our service is at the heart of our partnerships which are always evolving to meet the content needs of our clients.

The Xiliant Way

Accountable
We believe in being held accountable to our customers which is why we provide feedback to our clients outlining content actions and goals.
Brand Ambassadors
We are proud to work with the businesses we partner with. We share your business in our online community and champion the values that make your business unique.
Customer Service
Proud to work with your brand, we are there for you. Responses to all queries within 24 hours from a friendly team member. We put our clients first and believe in delivering excellent customer service.
Face to Face
We meet our clients face-to-face. All our content projects have a personalised project manager you can meet with regularly, as standard, no matter the size of your project.

Why do we do it this way?

After years of working in the industry we wanted to develop a company who work with integrity and who wanted to create authentic brand voices. Customer service matters to us and we take pride in how we work and who we work with. Our clients are part of our community. We believe in face to face meetings because we want to see your brand and understand how it works. We don’t believe in faceless content generation which is generic, broad brush or artificially generated.

Words should not be a secondary consideration. In a world where the graphic is often the hook to stop scrolling, words are often neglected or generated by AI. We don’t believe that is the best way for businesses to build authentic and meaningful client relationships. If the words fail after a visual hook, people don’t stay around, and the brand can actually loose credibility which is why it is important to have quality words.

Search engine results are also optimised by the words you use. Content is king in the digital world so don’t compromise in one area to hook in another. Good story tellers understand the importance of both visuals and words working together. At Xiliant, we understand words and how they work. We understand stories and the art of capturing an audience. We understand that consistency, integrity and authenticity are key for audiences consuming content.

Content is the only way you communicate with your audience, and in the digital world that content is there forever. Being consistent and building a community is the best way to build your brand and grow your business, that’s why you need to partner with a company who understand the content journey. Navigating the content journey as a partner you collaboratively create content, benefiting from the expertise of Xiliant to communicate in your brand voice, your brand values and your story.

Can we help your brand?
Find out more today.